Refund policy

Last updated: November 3, 2026

Every Made Mine item (tees, hoodies, and hats) is made to order and personalized just for you. Because of that, we can't accept returns or exchanges for buyer's remorse, wrong size, wrong color, or typos in text you entered. Please check your size, color, and spelling before you place your order.

When we'll make it right

We'll replace your item or refund you if it arrives: - Defective (for example a hole, a seam coming apart, or a faulty embroidery thread) - Misprinted (the print or embroidery doesn't match what you ordered, is badly misplaced, or is clearly poor quality) - Damaged in shipping - As the wrong item

How to report a problem

  1. Email 208trim@gmail.com within 30 days of delivery.
  2. Include your order number and clear photos of the problem (and of the shipping label if the package was damaged or the wrong item arrived).
  3. We'll review your claim and reply with a replacement or refund, usually within a few business days.

You usually don't need to send the item back. If we ask you to, we'll cover the return cost.

Lost or undelivered packages

If tracking shows your order delivered but you can't find it, contact us within 30 days. If a package comes back to us because of an incorrect or incomplete address you entered, we can reship it once you pay the new shipping cost.

Cancellations

Production starts quickly. You can cancel or change an order only if you contact us within 2 hours of ordering and production hasn't started yet.

Refunds

Approved refunds go back to your original payment method. Your bank may take 5–10 business days to post them.